PAYMENT

The deposit will secure your reservation, where a booking is made within 8 weeks of departure, when the full payment must accompany the booking form. Where a deposit has been paid, the balance must be paid 8 weeks prior to departure or the booking will be void and the cancellation charges below will apply. No reminders will be sent except for the balance due date with the receipt of the booking form and deposit.

DEPOSIT

Reservation deposit of £100 for each week booked and the completion of a Booking Form confirms the acceptance of our Terms and Conditions on behalf of all persons for whom the accommodation is booked. This deposit is non-refundable. A telephone booking will be held for 7 days.  Each booking will be confirmed in writing by ourselves as soon as possible.  If a booking is not accepted, any monies will be refunded.

SECURITY DEPOSIT

A £150 refundable deposit must be paid with the balance and will be refunded in full 4 weeks after your return date, provided no damage is caused to the property or owners belongings. All damages must be reported and paid for prior to vacating the premises. Failure to report any damage will result in the loss of all or part of the Deposit.

POOL HEATING

Where this is provided by Solar power no charges apply. Gas or Electric heating, a charge of £15 per day is payable locally.

CANCELLATION CHARGES

This must be carried out in writing by the party leader as soon as possible. In the event of your cancelling, the following charges will apply:-

      Up to 2 months prior to departure, Deposit only.
      2 months or less to departure 100 % of rental.

NB. In the event of a cancellation by ‘owner’s, a full refund or alternative accommodation will be provided, whichever is appropriate.

INSURANCE

When signing the booking form please ensure that you are adequately covered by insurance.(for European visitors only)  It is a condition of booking that you and your party have full insurance cover which  offers maximum protection against cancellation, medical  expenses, travel etc.

CONTRACT

Signature of the booking form constitutes acceptance of a contract on these terms subject to English law and the jurisdiction of  the English courts.

SIGNATORY

The person signing the booking form signs on his/her behalf and on behalf of every other person using the accommodation. The Signatory must be over 25. All  correspondence will be addressed to this person.

REGISTRATION OF GUESTS

The property cannot be sub-let or shared. The party must be exactly as stated on the booking form. Any breach will result in immediate curtailment of rental and no refunds will be made. Fire Regulations permit only the correct number of occupants.

Sorry, no all male or female parties. Regret no pets. Changes and amendments to reservations will be accepted at the discretion of the owner and in accordance with these conditions of reservation.

ACCOMMODATION

Is reserved in the name of the party leader and for guests shown on the booking form named at the time of booking. No other parties can be accommodated without prior permission, and if such a breach occurs, this may result in the booking being cancelled without refund as it could lead to the loss of our hotel licence. Where the addition can be accommodated an additional £50 per week per person will be payable in advance The home has a swimming pool and the owners or their agents cannot be held responsible for any loss or injury, however caused as a result of use of the pool. We therefore strongly recommend that unsupervised children not be allowed to use the pool or enter the home with wet costumes, as chlorine will damage carpets and furnishings.

ARRIVAL

Will be after 4p.m. local time unless agreed otherwise in writing. This is to allow a thorough cleaning of the home to be carried out following the departure of previous guests. To allow for this, departure must be no later than 10a.m. unless agreed locally with the property managers, who if there are no incoming guests, will be only too pleased to accommodate you.

OBLIGATIONS

Guests should treat the property with respect and leave the home in a clean condition.  Breakages, loss or damage will be charged. Nothing should be allowed to interfere with the quiet or comfort of other residents

MANAGEMENT AGENT

Should you need any help or if you have  any problem with the property during your stay, please contact Alexander Holiday Homes.

We reserve the right to enter the home or property if necessary during your stay for example for home or pool  maintenance.

COMPLAINTS

Should there be any cause for complaint whilst in Florida, the manager must be notified immediately. No complaints will be entertained 7 days after the guests return. We will not be responsible for any loss suffered in the event of the villa being left insecure when unoccupied, so please ensure adequate insurance cover before you travel.

FORCE MAJEURE

The applicants accept full responsibility for making travel arrangements to ensure their occupation of the property for the period reserved.  No responsibility or liability is accepted in respect of loss or damage, or alteration to dates caused by e.g. flight delays or cancellations, weather conditions, industrial disputes, terrorist activity etc.  We do not accept responsibility or liability for any accidents, injury, illness  or damage to any person that is sustained during the rental period.  In particular children must be supervised at all times within the pool and pool area.

No diving or horseplay in the pool.
No glass to be taken to the pool deck.

In the very unlikely event of our being unable to carry out a booking, the owner will make every effort to obtain alternative accommodation or make a full refund of any monies paid. No further compensation will be paid.